How Does The Hop Shop App Work?
The Hop Shop App is a complete mobile auto repair management platform. It lets you book appointments, receive digital estimates, approve repairs, track your technician in real time, view repair photos, access your full service history, manage multiple vehicles, pay for repairs, and access financing — all from your phone. It's the most transparent and convenient way to manage auto repair in Boise and the Treasure Valley.
Step-by-Step: How the App Works
Step 1: Download & Create Your AccountDownload The Hop Shop App for free and create your account. Add your vehicle — year, make, model, and mileage — and you're ready to book.
Step 2: Book Your AppointmentSelect your service, enter your location, and choose a date and time. Confirm your booking and receive instant confirmation with your technician's details.
Step 3: Track Your TechnicianWhen your technician is dispatched, track their real-time location on the map. Know exactly when they'll arrive without making a single phone call.
Step 4: Receive Your Digital EstimateAfter diagnosing your vehicle, your technician sends a detailed digital estimate to your app. Review each line item at your own pace.
Step 5: Approve the RepairApprove the full estimate or select individual items to approve or defer. Work begins only after your explicit approval.
Step 6: View Repair PhotosAs the repair progresses, your technician documents the work with photos. View before, during, and after photos directly in the app.
Step 7: Pay & Receive Your InvoicePay securely through the app when the job is complete. Your digital invoice is stored permanently in your account.
Step 8: Access Your Service HistoryEvery repair is logged in your account with full documentation. The app tracks your service intervals and sends maintenance reminders when service is due.
Frequently Asked Questions
Is The Hop Shop App free?Yes. The app is free to download and use for all customers.
Is The Hop Shop App available on iPhone?Yes. The Hop Shop App is available for download on iOS.
Can I manage multiple vehicles in the app?Yes. Add as many vehicles as you need and manage each one independently from a single account.
Is my data secure in The Hop Shop App?Yes. The Hop Shop App uses secure data handling to protect your personal information, vehicle data, and payment details.
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
Step 3: Track Your TechnicianWhen your technician is dispatched, track their real-time location on the map. Know exactly when they'll arrive without making a single phone call.
Step 4: Receive Your Digital EstimateAfter diagnosing your vehicle, your technician sends a detailed digital estimate to your app. Review each line item at your own pace.
Step 5: Approve the RepairApprove the full estimate or select individual items to approve or defer. Work begins only after your explicit approval.
Step 6: View Repair PhotosAs the repair progresses, your technician documents the work with photos. View before, during, and after photos directly in the app.
Step 7: Pay & Receive Your InvoicePay securely through the app when the job is complete. Your digital invoice is stored permanently in your account.
Step 8: Access Your Service HistoryEvery repair is logged in your account with full documentation. The app tracks your service intervals and sends maintenance reminders when service is due.
Frequently Asked Questions
Is The Hop Shop App free?Yes. The app is free to download and use for all customers.
Is The Hop Shop App available on iPhone?Yes. The Hop Shop App is available for download on iOS.
Can I manage multiple vehicles in the app?Yes. Add as many vehicles as you need and manage each one independently from a single account.
Is my data secure in The Hop Shop App?Yes. The Hop Shop App uses secure data handling to protect your personal information, vehicle data, and payment details.
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
Step 5: Approve the RepairApprove the full estimate or select individual items to approve or defer. Work begins only after your explicit approval.
Step 6: View Repair PhotosAs the repair progresses, your technician documents the work with photos. View before, during, and after photos directly in the app.
Step 7: Pay & Receive Your InvoicePay securely through the app when the job is complete. Your digital invoice is stored permanently in your account.
Step 8: Access Your Service HistoryEvery repair is logged in your account with full documentation. The app tracks your service intervals and sends maintenance reminders when service is due.
Frequently Asked Questions
Is The Hop Shop App free?Yes. The app is free to download and use for all customers.
Is The Hop Shop App available on iPhone?Yes. The Hop Shop App is available for download on iOS.
Can I manage multiple vehicles in the app?Yes. Add as many vehicles as you need and manage each one independently from a single account.
Is my data secure in The Hop Shop App?Yes. The Hop Shop App uses secure data handling to protect your personal information, vehicle data, and payment details.
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
Step 7: Pay & Receive Your InvoicePay securely through the app when the job is complete. Your digital invoice is stored permanently in your account.
Step 8: Access Your Service HistoryEvery repair is logged in your account with full documentation. The app tracks your service intervals and sends maintenance reminders when service is due.
Frequently Asked Questions
Is The Hop Shop App free?Yes. The app is free to download and use for all customers.
Is The Hop Shop App available on iPhone?Yes. The Hop Shop App is available for download on iOS.
Can I manage multiple vehicles in the app?Yes. Add as many vehicles as you need and manage each one independently from a single account.
Is my data secure in The Hop Shop App?Yes. The Hop Shop App uses secure data handling to protect your personal information, vehicle data, and payment details.
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
Frequently Asked Questions
Is The Hop Shop App free?Yes. The app is free to download and use for all customers.
Is The Hop Shop App available on iPhone?Yes. The Hop Shop App is available for download on iOS.
Can I manage multiple vehicles in the app?Yes. Add as many vehicles as you need and manage each one independently from a single account.
Is my data secure in The Hop Shop App?Yes. The Hop Shop App uses secure data handling to protect your personal information, vehicle data, and payment details.
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
Can I manage multiple vehicles in the app?Yes. Add as many vehicles as you need and manage each one independently from a single account.
Is my data secure in The Hop Shop App?Yes. The Hop Shop App uses secure data handling to protect your personal information, vehicle data, and payment details.
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
What if I need help using the app?Contact The Hop Shop directly through the app or by phone and we'll walk you through anything you need.
Download The Hop Shop App Today
The smartest way to manage auto repair in Boise. Download The Hop Shop App for free and experience complete transparency and convenience from your first appointment.